DMB Risk Solutions, LLC
Analysis, Planning, Execution.....Results
Our Model
Background
Risk Managers, Safety, Claims, and Insurance Professionals are resourced constrained, both in terms of number of work hours available in a day and IT (information technology) support. They may have successful existing processes or programs in place. However they may be overwhelmed with the amount of information, data and reporting requirements they are presented with on a daily basis. Improved data flow and information creation through the use of technology can greatly improve their departments and work product.
Logically, one of the first places to turn for assistance would be their own internal IT department. Often, here is what they find:
1.Within the organization, their department is considered an expense center or not part of operations. Therefore their projects are given low priority
2.The IT department does not have the resources to dedicate to such a small department, task or need.
3.Even if the resources are available, the IT department is not familiar with the details associated with risk, safety and insurance. IT believes they have understood the requirements, but their unfamiliarity with the business process leads to a solution that misses critical needs.
Another area to explore would be an insurance broker based or a third party Risk Management Information System (RMIS) vendor. However many times they are faced with:
1.RMIS vendors and larger brokers may have proprietary risk management enterprise systems. By definition, these products are considered “strategic” because they tend to change or alter the client’s existing process, not necessarily improve it. Many times if there are improvements, it may not be in areas that the client was most interested.
2. Although these systems may be very robust and feature rich, they usually come with price tags to reflect these potential capabilities.
3.These systems can be very complex and may require many hours of training or orientation just to begin to utilize even the most basic of functions.
4.Due to the complexity of the product, customization to address a specific need may be cost prohibitive.
In short, the client is looking for a simple solution that can be delivered quickly, is easy to use and works. However they find the marketplace is not responsive enough to their needs.
Opportunity
This is where our company comes in. We specialize in building custom “tactical” solutions that are designed specifically to make our clients existing process better, more efficient and accurate. We do not sell “software”, but solutions to enhance our client’s workflow issues. Most of our deliverables are of course software in nature. They can be scoped, developed, delivered and implemented within the same time frame “strategic” systems are still in “defining requirements” phase of a project.
Our solutions are usually developed within the Microsoft Office or open source environment, so there is usually no additional software license to buy and the solution is generally fully supported and compatible with the client’s existing “desktop.” Depending on the nature of the engagement, our solutions can be tailored towards client-server based or web (browser based) applications.
Some of the advantages of this approach are:
1.Since these solutions are addressing specific needs or tasks, they can be scoped and developed in a fraction of the time of an enterprise system.
2.The client owns the solution, there are no additional licensing fees.
3.Each of these applications can be easily cost justified. Upon delivery of application, our solution improves the client’s process immediately.
4.Depending on the nature of the engagement, the client typically retains a great deal of control in the development and changes of the solution after delivery.